Individual & Relationship Counselling. Wimbledon - Kingston Upon Thames - Putney - Surbiton

relationship therapy

What’s Your Relationship Dance?

The couple sit down and as she starts to talk, her husband looks away. He seems more interested in the books on my shelf. The more emotional and pleading she gets, the more withdrawn and shut down he gets. He says he wants the relationship to improve but he can’t handle her critical complaining. Why is it that this young man, who professes love, seems to withdraw emotional just at the moment his partner so deeply needs his love and reassurance? She looks back at me hurt and angry whilst he remains unmoved, withdrawn and determinedly casting his eye away from his distressed partner. What’s happening?

What we know, through years of research, is that we develop an internal model of operating within our relationships. This develops from the moment we are born. The amazing thing is that this template can be found across all cultures and nationalities. This template is your attachment style and there are three styles of operating. The ratio between these styles is also universal. Our attachment style is our relationship operating system. Depending on our template we all will operate in a similar style. When there is emotional anxiety we either withdraw, step forward or keep our emotional equilibrium. Once we understand this we start to make sense of how we operate within our relationships.

Attachment is my first love. Once we get a grasp of how this operates suddenly we are no longer polarised we are able to reduce the tension and start to feel connected. We suddenly are able to shape our relationships and are no longer captive to our internal emotional drive. Having a good relationship is the difference between thriving and just surviving! If your relationship sometimes feels like my couple’s then perhaps it would be a good time to think about your operating system. Discovering our unique attachment style can be a game changer.

Pam Custers is an experienced relationship therapist in Private practice in Wimbledon.
Working with individuals, couples and families
Specialising in Relationships and marriage counselling.

Help! My Partner Refuses to Come to Couples Counselling

Sometimes with the best will in the world our partner refuses to do couples therapy. You know that the time has come to make some changes as your relationship is in trouble. You have asked nicely, you have cajoled and still your partner wont budge.

There are a number of reasons they may not want to join you – too busy, tried it before and it didn’t work, they hope that things will just blow over or perhaps they cant see how a stranger can help. Before you start thinking you are sunk with no way out of your situation; there is another way and that is to go by yourself.

There is simply no upside to dragging a reluctant partner to therapy as the process can be easily derailed and sabotaged. It may be time for you to take back your power and start the process by yourself. Going alone does not say that you are the “problem” but it does say that you are prepared to do what ever it takes.

Relationship issues don’t belong to just one person but to “the relationship” which you both are equally responsible for. Deciding to get support is simply saying I am willing to make the first move. Taking personal responsibility may feel unbalanced but the extraordinary thing is that each little shift that you make will have an impact on your relationship system.

What we understand in systemic therapy is that any shift will make a shift in the whole. This is true for all systems wether it is an ecosystem or a flow diagram. So as you work towards supporting yourself in making healthy changes in our relationship so it will inevitably make changes with in your relationship as a whole. As you start relating differently so will your partner.

The key to success here is to choose a therapist who is trained in relationship work. It is vital that the therapist does not take sides but has the ability to think in terms of what is in the best interests of the relationship. One of the most powerful things to do is to reach out for support doing nothing simply means nothing will change.

Pam Custers is an experienced therapist working with individuals, couples and families. MABA (Psych) Hons and is a RELATE trained.

MBACP (accredited). Contact 07572 841 388,

Family Loyalty

Family loyalty is such a complex thing. Blood is thicker than water. Our family of origin is where we learn the many unwritten rules of how we relate. We can often hit a snag when we form our own families and new rules and loyalties need to be forged. Many years ago I met a women who felt her marriage was in tatters. It became clear that she had never been accepted by her mother in law and to compound matters her husband, in her eyes, never supported her. She was distraught. She had been married close on thirty years and this feeling of not having her husband’s loyalty had coloured her marriage.

Making the emotional transition from family of origin to our partners is a difficult step. When we are able to shift our primary relationship to our partner our ability to make joint decisions that are in the best interest of the new family become less fraught. It is heartening to see how a gentle shift and a release from the guilt of divided loyalties can reduce conflict so rapidly.

I still think of those thirty years that that woman lived in what felt like emotional purgatory and how sad that she left it so long. The emotional transition may not be easy as loyalties run deep. Our respective families of origin are the foundations on top of which we build our own family with its own rules and dynamics. The interesting thing is that in getting our priorities right we do not take anything away from any of the important relationships. They all just seem to fall into place.

Pam Custers

Relationship Therapist

Looking for Couples Counselling? Two Important Questions to Ask  

So, you are experiencing some problems in your marriage and you have decided that it would be useful to have some couples counselling. This is may be a turning point in your relationship. Deciding on who you are happy to work with and can trust is imperative. Finding a well-trained and accredited therapist who has experience is key to the process being useful.

Therapists are trained to ask questions but here are some questions you need to ask. Is your therapist experienced and trained in couples counselling? Counsellors, sadly, are not all made equal and the term is not protected. Couples counselling is a complex process and requires specialist training in order not derail a relationship. Not all counsellors are trained specifically in relationship counselling. Ask how long the training took place (months or years) and was it general counselling or couples counselling. Relationship counselling takes several years and many hours of supervised training.

Is your counsellor accredited? This is not the same as a membership of an organisation.  Membership is often just having a yearly subscription and registration to do a counselling course. The key is the word ‘accredited’ (accred) which indicates that a rigorous process of examination has been successfully completed and compliance with a range of ethical procedures is well and truly in place.

So, before you launch yourself into a process that can either be the making or breaking of your most cherished relationship ask these two vital questions. Is your potential therapist accredited and how long was the training specifically in couples/relationship counselling?

I welcome you contacting me to have this important conversation so that you can make the right decision which will impact so significantly on your future.

Pam Custers is an experienced therapist working with individuals, couples and families. Accred MBACP. MA. BA (Psych) Hons and is a RELATE trained and registered counsellor. Contact 07572 841 388

Grit your teeth and struggle through. Is this the key to happy relationships?

This may have escaped popular notice, but last week was national marriage week, a celebration of an enduring if seldom untroubled institution. By coincidence or not, several studies were also published that shed light on the state of the nation’s relationships. The first thing to note is that marriage is a diminishing part of cohabitation. Some 6 million people live together in relationships that have not been certified by a church or registry office. That’s double the number of 30 years go.

Like so much else in British society, marriage does not manage to escape the clutches of class. Among parents, close to 90% of the wealthiest sector of society get married, while the figure is less than a quarter among the poorest. The divorce rate, however, is falling, having reached a peak in the 1980s.

According to one survey, produced by the Marriage Foundation, around seven out of 10 unhappy parents grit their teeth and stay together – and of these, almost seven out of 10 report being happy 10 years on, with 27% saying they were “extremely happy”.

In other words, it’s worth getting through the tough times to reach the sunny uplands of marital or cohabiting contentment – although married couples with children are much more likely to do the teeth-gritting than those not married. In line with current trends, a child born today has a 50-50 chance of living with both parents by the age of 15 – and in more than 90% of those cases the parents will be married.

But marriage is not necessarily always the answer. Another study, produced by the Journal of Women’s Health, found that postmenopausal women who get divorced tend to be healthier, in terms of diet, than those who stay in their relationship, and significantly healthier than those who were single and then undertake a postmenopausal marriage. For middle-aged men, though, divorce is more likely to lead to health and social problems, including depression. As Pam Custers, a relationship psychotherapist in south-west London, says: “Whereas women more often have an ability to set up a social network that provides them with emotional succour, men tend to have put an enormous effort into their careers and become rapidly isolated post divorce.”

So what is the secret of staying together? For Julia Crabtree, who counsels couples with relationship and sexual issues, the biggest problem is communication. “People come with all sorts of problems but common to most of them is that they’re not listening to one another or they can’t express what it is they want.”

When they do express themselves to her, sex is frequently the focus of contention and disappointment. In the animal kingdom, species such as beavers and gibbons are strictly monogamous. But whether or not humans were meant to be partnered for life is a subject over which evolutionary psychologists can argue. What seems certain is that we tend to struggle with monogamy over the long haul.

In Crabtree’s experience, monogamy often leads to monotony, affairs are destructive, and polyamory, or an open marriage as it used to be called, rarely suits both partners. That doesn’t leave a whole lot of options.

“The truth is it’s very hard to maintain any kind of romantic relationship,” says Crabtree. “My advice is that if you’ve got the space, don’t sleep in the same bedroom. That preserves mystery and adventure and helps keep sexual interest alive.”

A lack of sexual interest, however, may often be symptomatic of other stress points. Custers identifies four life stages when relationships come under particular pressure.

The first is in the early stages, when working out how to create a relationship. “But that’s often easy to get through,” says Custers, “because love is in the air.”

The arrival of children and division of labour is frequently a troublespot. “Sheer exhaustion and lack of sleep don’t help,” says Custers.

Then when children reach their early teens – not always the most cherished period of parenting – it often coincides with one or both partners reaching the ceiling of their careers. “There is a sense that you can’t get off the ladder,” says Custers. “The career path is no longer invigorating, and there is the mortgage to pay and holidays and all the rest. The breadwinner can feel stuck and under-appreciated.”

Finally, there is the crisis that awaits when children leave home. “If the couple has placed the primary relationship on the children,” says Custers, “when that cornerstone has gone the relationship flounders.”

This last point seems to be particularly relevant in the current climate of heavily prescribed parental engagement. By common consent we are living in a child-focused age. Certainly, when I was a child in the 1960s and 1970s, the word “parenting” was unheard of, and children were largely left to get on with the urgent business of childhood: lying about your whereabouts, furtive smoking and fumbling towards sexual knowledge.

Nowadays there is a great deal more parental involvement, with children being ferried to all social and sporting engagements, and all manner of what were once external explorations being domesticated as far as possible within the family home.

“Parents are often surprised that the primary relationship should be between the couple,” says Custers. “You’re not taking any love away from your children, but the way you construct your family dynamic has to be by putting your relationship first.”

But putting a relationship first is a full-time job when there are so many competing voices for our attention – not least that of our individual selves. We live in an era of self-realisation, in which advertising, culture, consumerism and the quasi-religion of self-help all conspire to create the impression that we as individuals are pretty damned important and could always do with a little more me time.

They say there is no “I” in “team”. That may be true but there is one in “marriage” and there is also one in “divorce”, and the suspicion remains that if the “I” isn’t getting enough action in the first state, it tends to want to migrate to the second.

“We all shift and change,” says Custers, “and when one partner is exposed to things in the world that make them grow in a certain way, and the other partner hasn’t come along on the ride, you can wake up and discover that you are sleeping with a stranger.”

That is precisely what happened to many couples on the morning of 24 June last year. A recent survey by the charity Relate found that a fifth of its relationship support counsellors have had consultations with clients who are in conflict over Brexit.

If it’s not enough to argue over child-rearing, flirting with other people and how to stack a dishwasher, now there is also the deal-breaker of your position on article 50. In many cases, Brexiters have turned out not to want to remain with Remainers and Remainers have sought an exit from Brexiters.

Amid all these pressures and distractions it’s amazing that so many relationships survive, and yet they do. Sixty-six per cent of marriages are still going at their 20th anniversary. Perhaps one of the reasons that this seems a surprisingly high number is that the mirror of popular culture is often distorting, particularly in the case of celebrity marriages, which tend to have a shelf-life only slightly longer than yoghurt.

There are exceptions, such as Snoop Dogg and Shante Taylor or Justin Timberlake and Jessica Biel, partnerships that have lasted in the glare of publicity and tabloid incursions. But both those examples, like most long-term relationships, have survived difficult patches.

One of the reasons that celebrities often don’t make it through those trying times is that they have ready alternatives and the money to realise them. For the rest of us, facing a precipitous decline in material wealth and a prolonged spell of solitary pastimes, there are pragmatic incentives to see through the downtimes.

And failing that, there is always relationship counselling. People now are much more likely to give voice to their difficulties than in previous generations. What often helps, says Custers, is that they come to see that their problems are not unique to them but are simply the ebb and flow that all relationships must confront and, if things are to work out, adapt to.

As Custers puts it: “All of us may have two or three significant relationships in our lives – and often with the same person.”


The average marriage is expected by statisticians to last for 32 years.

Only 16% of marriages reach the 60th wedding anniversary.

More than 75% of people marrying in 2013 were marrying for the first time.

The mean age at marriage is 36.7 years for men and 34.3 years for women.

Civil ceremonies accounted for 72% of all marriages in 2013.

There were 7,366 same-sex marriages between 29 March 2014 and 30 June 2015. Of these, 55% were between female couples and 45% were between male couples.

There were 111,169 divorces in 2014, a decrease of 3.1% compared with 2013 and a decline of 27% from a recent peak in 2003. The number of divorces in 2014 was highest among men aged 45 to 49 and women aged 40 to 44.

Office for National Statistics

Taking charge of your Life just when you think your body is winning!

The menopause, the change, the pause, what ever you call it, it is a time to re-evaluate our lives. Hormones collide at a time of great change in our lives. Our children are starting to leave the nest, partners will now have a clear idea of their career trajectory and in turn what this means for your family and indeed for your life. The menopause can be the perfect storm! When life just seems to be at odds.

Some women experience this time as stressful. You may have a sense that you no longer know yourself like you did prior to the menopause. How you react will depend on a number of things including your health, your age, your identity, mental health and if you have achieved the things that you want to in your life.

Hormone changes may contribute to a depressed mood. We can swing from Joy to frustration and irritation in a blink of an eye. The debate continues if the menopause does causes depression but professionals agree that it effects mood. Understanding if depression or anxiety is due to menopause is a rather complex process.

If you are worrying about your mood, stress, anxiety or you wish to enjoy your life it may be useful to talk to a professional who can help you through this challenging process. You can reclaim your innate ability to re-calibrate your life and take charge of your happiness.

Pam Custers

Relationship Therapist

Making Love Last

It is that time of year, the sun is shining and days are longer. My life is spent thinking, talking and researching love and what makes it last. I was fascinated to read John Gottman’s psychological research into what makes love last and the five indicators he identified. His work in his relationship lab is able to tell within 94% accuracy if a relationship will last or not.

So, what are these five areas and how can we cultivate and strengthen them in order to bolster the love?

Love lasts if we are able to relate tales that have warmth, affection and respect for each other. If we think and speak about our relationship with fondness and admiration we foster it.

Keeping the focus on “we” as opposed to “me”. Having a clear sense of being in this together and working as a team even if there are disagreements.

Truly knowing our partner. The trick here is keeping a real connection and understanding how our partner ticks. Being curious about what our partner thinks or feels about things keeps us connected.

All relationships face hardships along the way. Love thrives if they can be seen as a way in which a couple pulls together and over comes adversity.

Having a relationship that lives up to expectation or better still perhaps surpasses it in some ways, bodes well. Feeling satisfied and letting our partner know engenders love.

So, before you rush off to buy your card perhaps we could all look towards these five areas. Genuine fondness, making the relationship central, keeping connected, pulling together through tough times and feeling satisfied.

If you are struggling to keep the love alive take heart and know that if we take charge of our relationships we are able to turn things around. In my experience, small changes make all the difference.

Pam Custers

Relationship Therapist

Choose your counsellor wisely!

So you are experiencing some problems in your marriage and you have decided that it would be useful to have some couples counselling. This is may be a turning point in your relationship. Deciding on who you are happy to work with and trust is imperative. Finding a well trained and accredited therapist who has experience is key to the process being useful.

Therapist are trained to ask questions but here are some questions you need to ask and why. Is your therapist experienced and trained in couples counselling? Counsellors sadly are not all made equal and the term is not protected. Couples counselling is a complex process and can derail a relationship if done by an inexperienced therapist. A week end work shop is not the same as a three year masters degree. Not all counsellors are trained specifically in relationship counselling. Ask how long the training took place months or years?

Is your counsellor accredited? This is not the same as a membership to an organisation indeed that can often just be a yearly subscription. Key is the word accredited (accred) which means a rigorous process of examination has been passed and compliance to a range of ethical procedures are well and truly in place.

So before you launch yourself into a process that can either be the making or breaking of your most cherished relationship ask these two vital questions. Are you accredited and how long was your training specifically in couples/relationship counselling.

I welcome you to contact me to have this important conversation so that you can make the right decision that can impact so significantly on your future.

Who would benefit from relationship therapy?

From the time we take our first breath we are relational in nature. Relationships are vital for our wellbeing and happiness. I work with all relationships including those that are seeking one. I work with people who are stressed anxious or isolated. Couples who are perhaps no longer communicating or are feeling like the relationship is falling into a rut or perhaps need to resolve bigger issues around infidelity, money or children. Families who are going through a divorce. When we are feeling good about our relationships we are able to manage life’s stresses better.

How rewarding is relationship therapy?

That is often a question in the minds of people who are about to start couple therapy. Starting therapy is daunting. Most comment how much calmer they feel after the first session. My role is to keep in mind what it is that the couple wish to achieve and from that point remain on the side of the relationship and which enables me to remain neutral, find the strengths and develop meaningful communication. The vast majority of my clients find the rewards are great and often remark that they wish they had come earlier.

What would you say is key to making a good relationship?

Gosh! Well how long have you got. I think key to having a healthy fulfilling relationship is having the ability to negotiate difference. What I mean by that is that often we are not very good about communicating nor negotiating our needs to be met. Our partners are often very different (and difference is good in a relationship) but we have often not got the skills to negotiate what is in the best interest for the relationship. People are often fearful that it will take huge shifts and changes to get a relationship back on track. In my experience it often requires small but important changes that make a big impact.

How do you work?

I work with clients at my practice in Wimbledon. I also run a very successful workshops for people who wish to enhance their emotional wellbeing.

The secret art of communication

“Help we might as well be talking different languages!”

“We just don’t communicate very well”

One section in my intake form is on communication. This is often the part that causes the most discussion.  Each person brings with them a different style of communication and it can often feel like our partner might as well be talking a different language!

If we start to feel like our partner is either not “hearing” or if we just can’t understand what our partner needs things can start to come adrift. Couples find ways to short circuit the tension by avoiding certain subjects or by simply not talking. This leads to feeling disconnected or isolated in the relationship. It is often at this stage that I find a couple sitting in front of me for couples counselling. “We feel like we are drifting apart”.

Communication is the cornerstone of every relationship. Surprisingly, whilst we live in a society that bombards us with multiple ways of communicating, we are not always very good at finding a way to be heard and have our needs met. We assume that our partner should simply know what it is that we need. I have sat with many a couple who has one partner saying “but I shouldn’t have to ask him, surely he should know what I want”. Well this is where it all goes wrong. None of us are mind readers and this crystal ball thinking leads us straight to feelings of resentment, disappointment and isolation. What holds us back from asking for our needs to be met?  Perhaps we believe that we have made our needs clear to our partners. Perhaps our partners are flaying around in the dark ever hopeful that they are fulfilling the needs they think they understand you have.

This is the very nub of the work we do. Truly coming to a co-created understanding of, not only how we meet each others needs but also that we find that which is in the best interests for the relationship. The process is about truly understanding each other, where do these needs come from and how can they be met whilst keeping in mind what it is that is in the best interests of the relationship. If we find a way of nurturing the relationship then we nurture ourselves.

So move aside Mystic Meg! Time for some communication that is truly meaningful and useful for your relationship, to meet everyone’s needs and so you can both start to talk the same language. The extraordinary thing is that it often only takes some small steps to turn a relationship into a truly connected one.

Pam Custers is an experienced relationship therapist in Private practice in Wimbledon. She works with individuals, couples and families. Her clients are successful individuals who value her unique approach.